Steps
- Open Billing and check the Usage section.
- In Library, open a project, select the files you no longer need, and choose Delete. To clear a whole project, use the trash icon on its card.
- Deleted files go to Trash, next to the sort options, where they can be restored for 30 days.
- To remove them now, use "Empty trash" or "Delete forever".
- To keep finished projects without clearing them, choose "Move to vault" on the project, or on selected files inside it.
- In Settings, Delivery, set how long delivered files stay available to clients.
A project a client has saved to their own storage never expires for them.
Good to know
- When storage is full, new uploads are blocked with a message pointing to Billing.
- Vault is a separate archive tier, set up from Billing. Files in it still download straight away.
- Clients get a reminder 7 days and 1 day before delivered files expire.
- The sample project's photos never count toward storage.
What it does not do
- Empty trash and Delete forever cannot be undone.
- Older versions of a file are never deleted.
- Clients cannot delete files.
Opsicom is made by Opsicom Holdings Pty Ltd. Questions: support@opsicom.com